Refund and Return Policy

Return Eligibility

Customers may request a return within 14 days of receiving their order if:

• The item is defective
• The item is damaged upon arrival
• The wrong item was received

Non-Returnable Items

The following items cannot be returned:

• Personal care products
• Perishable goods
• Gift cards
• Downloadable digital products
• Customized or personalized items

Return Conditions

Returned items must:

• Be unused
• Be in original packaging
• Include all accessories and documentation

Refund Process

Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Shipping Costs

Original shipping fees are non-refundable unless the return is due to our error.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to a defective or incorrect item.